Fulfillment Policy for San Digi Soft
At San Digi Soft, we are committed to providing our customers with high-quality products and services in a timely and efficient manner. Our fulfillment policy outlines the terms and conditions related to the delivery of our services, as well as our refund and cancellation policies. We encourage all customers to review this policy before making a purchase or availing of our services.
1. Order Fulfillment
- Service Delivery: Upon successful payment, the service or product you have purchased will be initiated or delivered as per the terms outlined in your order confirmation. Delivery times may vary depending on the nature of the service or product.
- Communication: You will receive an email confirmation once your order has been successfully processed, including details on how to access the service or product.
- Digital Products: For digital products, delivery will occur via email or through a direct download link provided immediately after purchase.
2. Refund Policy
- Eligibility: You may request a refund within 7 days of purchase if you are not satisfied with the product or service. The specific terms and conditions for refunds are outlined in our Refund and Cancellation Policy.
- Conditions: The product or service must be returned in its original condition, with any associated software licenses deactivated, to be eligible for a refund.
- Process: Refund requests can be made by contacting our support team at support@sandigisoft.com. Refunds will be processed within 7-10 business days after approval.
3. Cancellation Policy
- Eligibility: Customers may cancel a service within 7 days of commencement. The specific terms and conditions for cancellations are outlined in our Refund and Cancellation Policy.
- Conditions: Cancellations may not be accepted for services that have been significantly completed or fully delivered.
- Process: Cancellation requests can be made by contacting our support team at support@sandigisoft.com. Any applicable fees will be communicated during the cancellation process.
4. Visibility of Policies
- Pre-Purchase Disclosure: Our refund and cancellation policies are clearly visible on our website and are accessible to all customers before making a purchase or availing of any service. We recommend that all customers carefully read these policies to understand their rights and obligations.
- Policy Updates: San Digi Soft reserves the right to update or modify these policies at any time. Any changes will be communicated to customers through our website.
By purchasing our products or services, you agree to the terms outlined in this Fulfillment Policy, as well as our Refund and Cancellation Policy. For any questions or concerns regarding these policies, please contact our support team.
